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Need Help? New Extended Customer Service Hours

Filed in Promotions by on March 23, 2011 2 Comments

Customer Service V2 CigsWe are rolling out new features in V2 Cigs’ continued quest to be the best!

To better serve you, V2 Cigs has expanded our customer service hours. You can now reach our in-house customer service agents LIVE via phone or chat at an extended time. Simply dial toll-free: 1-877-37VAPOR (82767) or follow the live chat link located on the V2 Cigs home page.

New hours:

10:00am to 11:00pm EST or 7:00am to 11:00pm PST. Monday through Saturday.

That’s 2 1/2 hours EARLIER to serve your morning needs. Our customer service team is highly trained to provide order support, troubleshoot and help you choose the right products so your v2 Cigs experience is the best it can be.

Even better, most V2 Cigs customer service reps are also V2 customers! They are armed with the experience and product knowledge to help you.

Contact them now for expert vapor advice and support!

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Comments (2)

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  1. Joe says:

    Hello, I have a series 3 V2 Pro that I’ve used lightly for a couple of months. I didn’t use it for about the last 2 and a half months however when I tried to start using it, it doesn’t work correctly. Every time I try and vape, it starts to light up white, but then flashes red once, then white then red twice, then turns off and very little smoke is produced. This happens after a full charge or even when I’m charging it. How can I fix this problem? Thank you

    • V2 says:

      Hi Joe,
      I’m sorry you are having problems with your Series 3 device! Please contact our customer service department; they can assist you with troubleshooting or processing a replacement, if necessary.

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