Customer Service Alert


Do you need assistance?

The V2 customer service team is here to help! Our friendly and knowledgeable representatives are available via phone, email or chat.

Customer Service Hours:

Monday - Friday: 10:00AM - 11:00PM EST
Saturday: 11:00AM - 5:00PM EST

Mailing Address:

253A NE 73rd ST
Miami, FL, 33138 Customer Service

Support available in English & Spanish


For customers in North America, South America, Eastern Asia & Australia.

877-37-VAPOR (2767)

Live Chat

Chat directly with a V2 Customer Service representative.

Click here to start a chat with us.


Contact us by email anytime!

Send us an email

Affiliate Inquiries

For Affiliate Inquiries, please visit:

Wholesale/B2B Sales

For wholesale inquiries, please visit:

Press & News Inquiries

For press inquiries, please email: Customer Service

For customers in Europe, Russia, Africa, Middle East & India


Support available in German, French & English Customer Service

For customers in Czech Republic & Slovakia


Support available in Czech & English

Contact the customer service team at V2 for help deciding which e cigarette or vaporizer to buy. V2 service representatives are available to answer your electronic cigarette questions and provide assistance Monday through Saturday.