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Electronic Cigarette Faq

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FAQ

 
What is an electronic cigarette?Back to Top

The V2 Cigs electronic cigarette, e-cig or e-cigarette is a revolutionary alternative to traditional cigarettes. V2 electronic cigarettes offer an authentic cigarette experience without the smoke, ash and odor produced by tobacco cigarettes. The key to the technology is the elimination of combustion. V2 electronic cigarettes do not produce smoke because they don’t burn like traditional cigarettes. They only produce vapor. V2 Cigs proprietary nicotine liquid is atomized into a vapor that feels, looks and satisfies like smoke, but is smoke free, tar free, carbon monoxide free and odor free.

Who can use a V2 Cig?Back to Top

V2 Cigs are intended for use by smokers of legal smoking age. V2 Cigs should not be used by children, pregnant or breast-feeding women, people with heart conditions, high blood pressure, diabetes or people taking medication for asthma or depression. This product is not sold for therapeutic use.

Can I use my e-cigarettes in places where smoking is banned?Back to Top

You can use electronic cigarettes in most places where cigarettes are banned. This differs by state, county and retail property. Electronic cigarettes don't give off smoke and don't burn. But they are at the center of a social and legal debate over whether it's OK to "light up" in places where regular cigarettes are banned. Despite big differences between cigarettes and their electronic cousins, several states, workplaces and localities across the country have explicitly included e-cigs in smoking bans. A lot of people are still unfamiliar with electronic cigarettes and the best way to get the word out is by educating others about it.

Can I fly with my e-cigarette?Back to Top

You can travel on a plane with your electronic cigarette, but just like tobacco cigarettes, you may not use your electronic cigarette aboard any US commercial airliner, whether on the tarmac or during the flight. Charter and International carriers operate under a different set of rules and may allow the use of e-cigarettes.

How do I use my V2 Cig?Back to Top

It is recommended that you read your User’s Manual fully before use. Your V2 Cigs rechargeable electronic cigarette batteries must be fully charged 2-4 hours before use with the charger included in your kit. If purchasing your battery separately, you will need to purchase a charger with it. Once charged, remove the Stay Fresh caps from the ends of a flavor cartridge and screw onto the battery. V2 Disposable e-cigs are ready for use as soon as you open the package. Kick start your V2 Cig by taking a few long deep puffs. This action will warm the liquid and prime the heating element producing a thick consistent vapor with each subsequent puff. As you press your V2 to your lips and inhale, the LED light at the tip will glow just like the tip of a burning cigarette. Relax and enjoy the rich smooth V2 vapor.

Each V2 flavor cartridge provides roughly the same number of puffs as one pack of cigarettes. This conveniently allows you to use your V2 on the go. Instead of lugging around a thick cigarette box and lighter, a single V2 battery and cartridge combo can go with you anywhere, and can last roughly as long as a full pack of tobacco cigarettes. V2 Cigs also offers manual batteries for the ultimate vapor production. The manual battery is activated when you press the tiny button. This allows you regulate the vapor, resulting in a custom vapor hit every time.

Are all electronic cigarettes the same?Back to Top

Not all electronic cigarettes are created equal. Beware of cheap imitations that will leave you with broken parts, poor vapor production and a bad taste in your mouth. V2 products are designed for your satisfaction. Our engineers continually upgrade the quality of our electronic cigarettes. We offer one of the only 4.2 volt batteries in the business. This means thicker and more pleasurable vapor production.

At V2 Cigs, we know you need choices. We offer a large variety of battery styles, colors and sizes so you can find the perfect e-cigarette to fit your needs. Whether you prefer the Shorty, Standard or Long length batteries, automatic or manual styles or color choices from basic white to metallic blue, V2 Cigs has the right e-cigarette for you.

If that’s not enough, V2 Cigs backs all their products with a LIFETIME warranty and 30-day money-back guarantee. Our customers will tell you V2 Cigs has the best quality, customer service, value and flavors in the industry.

What is in the Vapor?Back to Top

We want our customers to know exactly what they are purchasing, which is why V2 Cigs is one of the few companies who publish their e-liquid ingredients online and provide batch reports of each flavor and strength. V2 Cigs 2.4% nicotine, 1.8% nicotine, 1.2% nicotine and 0.6% nicotine flavor cartridges contain three primary ingredients; nicotine, food grade flavorings and propylene glycol (an FDA approved food additive used in everything from cake mixes to asthma inhalers). The 0% strength contain no nicotine. Propylene Glycol is the preferred e-cig ingredient base used to dilute and vaporize our pharmaceutical-grade nicotine liquid.

To read more about the uses of Propylene Glycol click here.

To see a detailed list of the ingredients used in V2 flavor cartridges please visit our Downloads Page to download the latest copy of our ingredients list.

What V2 flavor is most similar to my brand?Back to Top
Here are descriptions of all our flavors:
 
  • V2 Red has a similar flavor profile to the following traditional tobacco brands: Marlboro®1, Pall Mall®2, Winston®2, Basic®1, Lucky Strike®3, Doral®2 and Chesterfield®1.
  • V2 Sahara has a similar flavor profile to the following traditional tobacco brands: Camel®2, Kent®3, American Spirit®4, Merit®1, and many European cigarette varieties.
  • V2 Congress has a similar flavor profile to the following traditional tobacco brands: Parliament®1, Marlboro®1 Lights, Viceroy®3, Benson & Hedges®1, Merit®1, Kent®3, and L&M®1.
  • V2 Menthol has a similar flavor profile to the following traditional tobacco brands: Kool®2, Salem®2, Newport®5, Marlboro®1 Menthol, and Basic®1 Menthol.
  • V2 Peppermint flavor is so good that even if you weren’t a menthol smoker, you will love its sweet peppermint taste.
  • V2 Green Tea Menthol is bursting with refreshing mint combined with the smooth, soothing propertirs of green tea.
  • V2 Cherry Flavor is popular with anyone who loves fruity flavors.
  • V2 Coffee Flavor is great for anyone who enjoys a good cup of Joe. They’re even better while drinking a cup!
  • V2 Vanilla Flavor is for anyone with a sweet tooth. Put down that glazed doughnut!
  • V2 Cola Flavor is for any soda lover!
What is the difference between the automatic and manual batteries?Back to Top

Deciding between our automatic and manual batteries is an issue of personal preference. Some customers love the automatic, while others prefer the manual.

V2 Cigs automatic batteries operate the same as a traditional cigarette. All you have to do is puff. When you puff you are activating the atomizer and producing vapor. Automatic batteries create the thickest vapor when primed. To do this, take a few short puffs and then a long slow puff. This will heat up the liquid and create the thickest possible vapor on subsequent puffs.

In contrast, the V2 manual battery has a small button which you must press to activate the atomization process. Like a stick shift car, Manual batteries offer a greater level of control over the heating element inside the cartridge, because you can heat up the liquid before you actually take a puff. They require no priming like the automatic batteries, and can produce thick vapor more quickly than the automatic.

What strength should I buy?Back to Top

V2 Cigs cartridges are available in 5 strengths. We recommend trying a few different strengths until you find the perfect strength for you. The comparison below gives you a guide for choosing the right strength.

2.4% nicotine strength = The Highest Level of Nicotine
1.8% nicotine strength = The Next Highest Level of Nicotine
1.2% nicotine strength = Mid-level Nicotine Strength
0.6% nicotine strength = Lowest Nicotine Level
0% nicotine strength = No Nicotine

The higher the nicotine content, the stronger the vapor taste and feel. Contact our helpful customer support representatives and they will help guide you to making the right cartridge strength choice.

How long does one flavor cartridge last?Back to Top

One V2 Cigs flavor cartridge provides a comparable number of puffs to what you get from 1 pack of tobacco cigarettes. How long a cartridge lasts depends on your smoking style. You will know when a cartridge needs to be replaced when the vapor diminishes and begins to taste slightly burnt in flavor. Simply screw off the old cartridge and replace it with a fresh one.

How do I use e-liquid?Back to Top

The liquid that contains the flavor, nicotine and propylene glycol (which makes the vapor) is called e-liquid. It is also popularly referred to as e-juice. E-liquid can be used to refill cartridges and is ideal for people who use e-cigs frequently and go through cartridges quickly. It also saves you money by allowing you to refill your cartridges several times. Different methods of adding e-liquid to your cartridge can be found in our E-liquid Guide

How long does a battery last?Back to Top

A fully charged battery can last anywhere from 4-5 hours for a very heavy use, to over a full week for a light use. This depends entirely upon how often you use your V2 and your vaping style. The V2 Standard Automatic battery is designed to last at least 250 deep puffs (approximate). The extra-long battery can last up to approximately 450 puffs. As a battery's power diminishes, you will notice a reduction in vapor volume. It is always recommended to have a spare on hand, and to charge your batteries nightly. 

Do I need to charge the battery the first time?Back to Top

Yes. V2 Cigs rechargeable batteries are shipped with a 50% charge. Although they may work without charging, the vapor volume will be reduced. For optimal performance you must fully charge your V2 Cigs rechargeable battery before the first use. V2 Disposable batteries ship fully charged.

How do I know my battery is charging?Back to Top

Your battery is charging when the LED turns red. When your battery is fully charged it turns to blue. With a sophisticated internal chip, the V2 Smart and Express Chargers charge your battery twice as fast! Incorporated smart features mean you never have to worry about overcharging!

What flavors can I get?Back to Top

V2 offers a total of 10 delicious vapor flavors to choose from.

Tobacco Flavors

  • V2 Red (American tobacco blend)
  • V2 Sahara (Turkish tobacco blend)
  • V2 Congress (refined tobacco blend)

Mint and Menthol Flavors

  • V2 Menthol (crisp cool menthol taste)
  • V2 Peppermint (sweet mint)
  • V2 Green Tea Menthol (smooth and refreshing)

Specialty Flavors

  • V2 Cherry (farm fresh cherry taste)
  • V2 Coffee (American doughnut house java)
  • V2 Vanilla (smooth, rich and sweet)
  • V2 Cola (crisp and sweet)
How should I store my cartridges?Back to Top

Typically, cartridges should be stored in a cool, dry place. You can even keep them in the refrigerator. To prevent exposure to moisture in the refrigerator, you might want to put the cartridges in zip-lock bags or keep them in their foil seal. It is important to note that you should let the cartridges return to room temperature before you start to use them again.

What is the Vape 4 Free Program?Back to Top

Vape 4 Free is a points-based customer loyalty program that truly delivers. The Smoke 4 Free and VIP programs you know and love have evolved. There are no hoops to jump through; if you were a member of either program, you’ll be automatically upgraded to Vape 4 Free. Go to the Vape 4 Free Page to learn more.

Where can I purchase my V2 Cig?Back to Top

V2 Cigs sells its products exclusively online and through over 1,000 distributors nationally and internationally. Contact customer service to find a location near you.

Where can I see the status of my order?Back to Top

Customers can log in to their accounts to find their tracking number and see their order status.

If you have created an account with V2 Cigs, you can check your order status at any time by simply clicking on “My Account” and logging in with your information. The “My Account” link can be found at top of every page.

Customers can also find their tracking number in the email sent to them when their order is shipped. In the event that you do not receive your tracking number, you should check your spam and junk folders thoroughly. If you still cannot find it, contact customer support.

Where do you ship?Back to Top

We ship our products within the US and all across the world and have successfully delivered our products to over 100 countries.

We ship 5-days per week (Monday-Friday), excluding major US holidays. For full details on our shipping options, please visit our Shipping Options page.

Can e-cigarettes help me stop smoking?Back to Top

E-Cigarettes have not been approved by the FDA as a smoking cessation product. Many of our customers have reported being able to switch to V2 Cigs without losing the pleasure they get from smoking.

Are electronic cigarettes safe?Back to Top

V2 Cigs takes quality very seriously. That is why we are the only e-cig company to test every batch of e-liquid and share the test results with our customers. We also publish our ingredient list online for you to see.

Over 2 million people have successfully used e-cigarettes all over the world and their main ingredient has been tested since the 1950's.

What are the symptoms of using e-cigarettes?Back to Top

When you make the switch to e-cigarettes you might experience a few symptoms associated with your body ridding itself of thousands of chemicals found in tobacco cigarette smoke. Some of the common symptoms experienced are coughing, congestion, phlegm, sputum and throat clearing. For a detailed list of symptoms refer to our blog "Symptoms you might experience when you start using electronic cigarettes".

What is the FDA's Position on Electronic Cigarettes?Back to Top

The FDA currently classifies electronic cigarettes as tobacco products and treats them as such. They are not approved by the FDA as a smoking cessation product.

What are the benefits of electronic cigarettes?Back to Top

Electronic cigarettes are smoke free, ash free, tar free and odor free. No longer will you have to worry about "smoker's" breath. Electronic cigarettes are cheaper than regular tobacco cigarettes and will help you save a lot of money! In addition, they do not pollute the environment with ash and butts and have no fire risk. You can pull out your electronic cigarette and use it almost anywhere!

What are the laws about e-cigarettes?Back to Top

Electronic cigarettes are legal in the United States and most countries throughout the world. Some counties and/or states have laws banning e-cig usage in public areas, just like cigarettes. We suggest you familiarize yourself with the laws in your area.

What is in electronic cigarettes?Back to Top

Electronic cigarettes are made up of two main components; the battery and the cartridge. The cartridge contains the atomizer and e-liquid. When you inhale, the atomizer heats up the e-liquid to produce vapor. E-liquid contains food flavorings, nicotine (or non-nicotine) and propylene glycol, an FDA approved food additive used in everything from cake mixes to asthma inhalers. V2 Cigs is the only company to publish their ingredients online and provide batch reports of every flavor and strength.

What's in E-Liquid?Back to Top

V2 Cigs e-liquid contains a tested mixture of nicotine and various food flavorings in a propylene glycol base (used in fog machines, asthma inhalers, food and toothpaste). The 0% strength e-liquid contains no nicotine.

Other ingredients include flavoring found in fruits, nuts and bakery goods, among others. This is the preferred mixture of ingredients for optimum flavor, smoothness and vapor production enjoyed by over 2.5 million e-cigarette users worldwide.

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VMR Products, LLC d/b/a V2CIGS does not sell tobacco cigarettes and is in no way affiliated with, sponsored by or otherwise related to any tobacco cigarette manufacturer. The use herein of specific registered trademarks or brand names of tobacco cigarettes is solely for comparative purposes.

Endnotes:
1. Registered Trademark of Philip Morris USA. VMR Products, LLC is in no way affiliated with, sponsored by or otherwise related to Philip Morris USA.
2. Registered Trademark of R.J. Reynolds Tobacco Company. VMR Products, LLC is in no way affiliated with, sponsored by or otherwise related to R.J. Reynolds Tobacco Company.
3. Registered Trademark of British American Tobacco p.l.c. VMR Products, LLC is in no way affiliated with, sponsored by or otherwise related to British American Tobacco p.l.c.
4. Registered Trademark of Santa Fe Natural Tobacco Company. VMR Products, LLC is in no way affiliated with, sponsored by or otherwise related to Santa Fe Natural Tobacco Company.
5. Registered Trademark of Lorillard Tobacco Company. VMR Products, LLC is in no way affiliated with, sponsored by or otherwise related to Lorillard Tobacco Company.

FAQs to answer all of your electronic cigarette questions. Get the real information from V2 Cigs, the best e-cigs in the industry!