Whew! It’s hot today in Miami and we are having power outages.
Access to Customer Service will be intermittent throughout the day. We apologize for any inconvenience this is causing.
Please know that we’re working hard to get back online. Thank you for your patience.
The V2 warranty is offered to original purchasers who have acquired their V2 product from v2cigs.com (if you purchased your V2 product from a physical retailer, please return the product to the retailer). We warrant that your V2 CIGS product will be free from defects in material and workmanship under normal use and service for the full life of the product. The V2 lifetime warranty applies only to V2 electronic components and does not apply to Apparel, E-liquids, Flavor Cartridges or Disposable products. This warranty does not cover any defects or costs caused by:
Any express warranty not provided herein, and any remedy other than the warranty contained herein that might arise by interference or operation of law, is hereby excluded and disclaimed including the implied warranties of merchantability and of the fitness for a particular purpose. Replacement or repair of product is your exclusive remedy under this warranty.
The V2 Lifetime Warranty is limited to a maximum of 5 replacements on any given order. The item must be defective (this is not an exchange system), and will be replaced with an equal item from current inventory.
The V2 Warranty can only be used within 90 days of your last Cartridge or E-Liquid purchase. As long as you have purchased E-Liquid or Cartridge products from V2 within the last 90-days, you may make full use of your warranty for the life of your V2 electronic product. Your V2 warranty will never expire.
Subject to the above warranty, in the event that your V2 Cigs device fails to operate satisfactorily, please follow these three easy steps:
Should you have any questions regarding our Limited Warranty, please feel free to contact our Customer Service Department at:
Call Toll Free: 1-877-37-VAPOR(1-877-378-2767)