Frequently Asked Questions

The V2 Cigs electronic cigarette, e-cig or e-cigarette is a revolutionary alternative to traditional cigarettes. V2 electronic cigarettes offer an authentic cigarette experience without the smoke, tar and ash and odor produced by tobacco cigarettes. The key to the technology is the elimination of combustion. V2 Electronic cigarettes do not produce smoke because they don’t burn like traditional cigarettes. They only produce vapor. V2 Cigs proprietary nicotine liquid is atomized into a steam-like vapor that feels looks and satisfies like smoke, but is smoke free, tar free, carbon monoxide free and odor free.

It is recommended that you read your User’s Manual fully before use. Your V2 Cigs rechargeable electronic cigarette batteries must be fully charged 2-4 hours before use with the charger included in your kit. If purchasing your battery separately, you will need to purchase a charger with it. Once charged, remove the Stay Fresh caps from the ends of a vapor cartridge and screw onto the battery. V2 Disposable e-cigs are ready for use as soon as you open the package. Kick start your V2 Cig by taking a few long deep puffs. This action will warm the liquid and prime the heating element producing a thick consistent vapor with each subsequent puff. As you press your V2 to your lips and inhale, the LED light at the tip will glow just like the tip of a burning cigarette. Relax and enjoy the rich smooth V2 vapor.

Each V2 flavor cartridge is roughly equivalent to one pack of cigarettes. This conveniently allows you to use your V2 on the go. Instead of lugging around a thick cigarette box and lighter, a single V2 battery and cartridge combo can go with you anywhere, and last as long as a full pack of tobacco cigarettes. V2 Cigs also offers manual batteries for the ultimate vapor production. The manual battery is activated when you press the tiny button. This allows you regulate the vapor, resulting in a custom vapor hit every time.

Not all electronic cigarettes are created equal. Beware of cheap imitations that will leave you with broken parts, poor vapor production and a bad taste in your mouth. V2 products are designed for your success. Our engineers continually upgrade the quality of our electronic cigarettes. We offer the only 4.2 volt batteries in the business. This means a thicker and more pleasurable vapor production.

At V2 Cigs, we know you need choices. We offer the largest variety of battery styles, colors and sizes so you can find the perfect e-cigarette to fit your needs. Whether you prefer the shorty, standard or long length batteries, automatic or manual styles or color choices from basic white to metallic blue. V2 Cigs has the right e-cigarette for you.

If that’s not enough, V2 Cigs backs all their products with a LIFETIME warranty and 30-day money-back guarantee. Our customers will tell you V2 Cigs has the best quality, customer service, value and flavors in the industry.

We want our customers to know exactly what they are purchasing, which is why V2 Cigs is one of the few companies who publish their e-liquid ingredients online. V2 Cigs full, medium and light flavor cartridges contain three primary ingredients; nicotine, food grade flavorings and propylene glycol (an FDA approved food additive used in everything from cake mixes to asthma inhalers). Zero strength cartridges contain no nicotine. Propylene Glycol is the preferred e-cig ingredient base used to dilute and vaporize our pharmaceutical-grade nicotine liquid.

To see a detailed list of the ingredients used in V2 vapor cartridges please visit our downloads page to download the latest copy of our ingredients list.

Deciding between our automatic and manual batteries is an issue of personal preference. Some customers love the automatic, while others prefer the manual.

V2 Cigs automatic batteries operate the same as a traditional cigarette. All you have to do is puff. When you puff you are activating the atomizer and producing vapor. Automatic batteries create the thickest vapor when primed. To do this, take a few strong deep puffs in rapid succession. This will heat up the liquid and create the thickest possible vapor on subsequent puffs.

In contrast, the V2 manual battery has a small button which you must press to activate the atomization process. Manual batteries offer a greater lever of control over the heating element inside the cartridge, because you can heat up the liquid before you actually take a puff. They require no priming like the automatic batteries, and can produce thicker vapor more quickly and with less puffs than the automatic.

If you don't want to press a button, then the automatic is probably a better choice for you. Automatic batteries are a little easier to use and are convenient when driving. If you prefer thicker vapor and more control, try a manual.

The V2 Standard, Traveler, and Ultimate kits ship with both an Automatic and a Manual battery unless otherwise requested.

V2 Cigs cartridges are available in 4 strengths. We recommend trying a few different strengths until you find the perfect strength for you. The comparison below gives you a guide for choosing the right strength.

18mg Full Strength = Unfiltered
12mg Medium Strength = Full Flavored
6mg Light Strength = Lights
0mg Zero Strength = No Nicotine

The higher the nicotine content, the stronger the vapor taste and feel. Contact our helpful customer support representatives and they will help guide you to making the right cartridge strength choice.

One V2 Cigs flavor cartridge is comparable to about 1 pack of tobacco cigarettes. How long a cartridge lasts depends on your smoking style. You will know when a cartridge needs to be replaced when the vapor diminishes and begins to taste a slightly burnt in flavor. Simply screw off the old cartridge and replace it with a fresh one.

A fully charged battery can last anywhere from 4-5 hours for a very use, to over a full week for a light use. This depends entirely upon how often you use your V2 and your vaping style. The V2 Standard Automatic battery is designed to last at least 250 deep puffs. The extra-long battery can last up to 450 puffs. As a battery's power diminishes, you will notice a reduction in vapor volume. It is always recommended to have a spare on hand, and to charge your batteries nightly.

Yes. V2 Cigs rechargeable batteries are shipped with a 50% charge. Although they may work without charging, the vapor volume will be reduced. For optimal performance you must fully charge your V2 Cigs rechargeable battery before the first use. V2 Disposable batteries ship fully charged.

As of December 2011, V2 vapor cartridges are available in V2 Red (American tobacco blend), Congress (refined tobacco blend ), Sahara (Turkish tobacco blend), Menthol, Peppermint, Coffee, Vanilla, Chocolate, Cherry and Cola.

The V2 Smoke4Free program is a referral/rewards program that can help you reduce and even eliminate your monthly e-cigarette costs. By helping us to spread the word about this amazing product, we will reward you with in-store credit to receive free V2 Cigs merchandise. With Smoke4Free, not only will you benefit, but your friends and family will receive a substantial discount on their first starter kit. When you receive your new V2 Cigs kit, a packet of information explaining the S4F program will be included inside the box. Or go to the Smoke4Free Page to learn more.