In celebration of the holiday, our customer service and shipping departments will be closed Wednesday, January 1. You may still place your orders on our websites during this time. These departments will reopen on Thursday, January 2. Wishing you a safe and happy new year from all of us at V2 Cigs!
V2 Cigs offers a variety of shipping options including Flat Rate and Expedited services. Our estimated shipping dates are based on several factors, including the destination address, the shipping option selected, and processing time needed to assemble items for shipment. Orders destined for APO/FPO, Hawaii, Alaska or Puerto Rico are not eligible for flat-rate shipping.
Delivery estimates are calculated by adding the processing time to the number of business days it takes a package to travel from us to your destination address based on the shipping speed you've chosen.
Orders placed after 6:00PM EST on Thursday with Flat Rate, Ground, Priority or 3 Day delivery services will not be fulfilled until Monday morning. Orders with Overnight shipping service placed on Friday after 3:00PM EST will not ship until Monday.
Located in Europe, India, Africa or the Middle East? Check out our international websites for faster delivery, affordable shipping and much more here. Some countries restrict the importation of electronic cigarette products. V2 Cigs abides by the laws of the countries where we physically operate.
You can choose a faster shipping option (Ground, Priority, 3 Day, Overnight*) than our standard, Flat Rate shipping. Changing your shipping speed to a faster method will not change the processing time, but estimated delivery date should improve (subject to item availability).
To check the status of your order, log in to your V2 Cigs account, or track the package directly with the shipping provider using the tracking number we sent you at the time the shipment was made.
*Overnight shipping orders placed before 3:00PM EST are processed the same day.