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Do you need assistance?

The V2 customer service team is here to help! Our friendly and knowledgeable representatives are available via phone, email or chat.

Customer Service Hours:

Monday - Friday: 10:00AM - 11:00PM EST
Saturday: 11:00AM - 5:00PM EST

Mailing Address:

253A NE 73rd ST
Miami, FL, 33138 Customer Service

Support available in English & Spanish


For customers in North America, South America, Eastern Asia & Australia.

877-37-VAPOR (82767)

Live Chat

Chat directly with a V2 Customer Service representative.

Click here to start a chat with us.


Contact us by email anytime!

Send us an email

Affiliate Inquiries

For Affiliate Inquiries, please visit:

Wholesale/B2B Sales

For wholesale inquiries, please visit:

Press & News Inquiries

For press inquiries, please email: Customer Service

For customers in Europe, Russia, Africa, Middle East & India


Support available in German, French & English Customer Service

For customers in Czech Republic & Slovakia


Support available in Czech & English

Contact the customer service team at V2 for help deciding which e cigarette or vaporizer to buy. V2 service representatives are available to answer your electronic cigarette questions and provide assistance Monday through Saturday.